by admin on February 10, 2012 in Hospitality
with Comments Off on Attention Revenue Managers: 10 Tips for eStandby Success
- Don’t procrastinate. In the hectic world of hotel daily life, many tasks compete for your time. One way to avoid a last minute crunch is to handle your eStandby Upgrade responsibilities early in the day, or even several days before guest arrival, especially, if you know the desired room type will usually be available. You will be less likely to miss the revenue opportunity!
- Just because you are full, doesn’t mean you can’t upgrade. In fact, many of our skilled users make most of their money when they are full, because they usually have sold more lower-rated rooms than they have in actual inventory, or they have Run of House rooms that can be placed anywhere. Simply award your e Standby upgrades first to get paid for them, then, handle the rest of the room moves as needed to balance the house. SOLD OUT. Don’t forget, just because you are sold out does not mean you can’t earn more revenue. Upgrades may be available and you can increase RevPAR without increasing occupancy by awarding them from the SmartQ.
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